Welcome to The Gem Lab's New Website!

We’re thrilled to unveil our fresh, updated look! While we’re working hard to get our stunning jewelry inventory online, there’s still so much to explore.

Stop by our store to discover your perfect piece in person, or email us at paul@thegemlab.com for personalized assistance—we’re here to help you find exactly what you’re looking for!

Appointments Available | Browse Our Blogs | Learn About The Gem Lab

Stay tuned—we can’t wait to share our sparkling collection with you soon!

Bridal & Engagement

At The Gem Lab, we specialize in creating stunning custom engagement and bridal rings tailored to your unique love story. Our diamond experts and skilled designers will guide you through every step of the process in a stress-free environment. Experience unparalleled craftsmanship and meticulous attention to detail, ensuring your ring is not only a symbol of your love but a cherished piece for years to come. Discover the perfect ring that reflects your style and commitment today!

Search For A Gem

Discover a world of brilliance with The Gem Lab’s exclusive collection of loose gemstones. Browse a curated selection of thousands of vibrant gems sourced from across the globe, each one handpicked for its unparalleled beauty and quality. Find the perfect gem that speaks to you, and let us bring your vision to life.

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About The Gem Lab

Joseph A. Cassarino didn’t just dream of being a jeweler. He prepared himself to be an exceptional jeweler. A graduate of the Gemological Association of Great Britain, he opened his first jewelry shop, The Gem Lab, in 1958, armed with a prestigious gemological degree and a sterling reputation. Located in the Sibley Tower Building in downtown Rochester, New York, the original Gem Lab occupied one small room where Joe set up shop as the “jeweler’s jeweler” offering a variety of technical services, including gem identification, jewelry repair and fabrication.

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Izzy S
May 7, 2025
I had a great experience today at the Gem Lab, the sales associates were very kind and were able to help me find the perfect vintage piece within my budget. Thank you to the people at the Gem Lab for such a great experience!
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Jay Mari
May 2, 2025
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mike yanus
April 23, 2025
Have been a customer for over 40 years and everything is an Awesome experience...they are very knowledgeable and explains everything clearly so you are comfortable.
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Bill Tyra
April 21, 2025
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Iye Am Kurst!
April 18, 2025
When I say impeccable, bedside manner, flawless customer service skills, as well as keen eyes for detail, are far too inadequate to describe my very recent experience with The Gem Lab! I cannot put into words right now what they have done for me. I do not think they realize it. I think they think they just made me a ring. what they have done is much more than that. they took something I cherish deeply and made me a Talisman. They preserved many memories for me, they brought my vision to fruition, and they did it expeditiously with enthusiasm. It came out much better than I could have imagined!! Thank you, so much David, Lori and Amy, and everyone else on that team. i look forward to seeing what magic you do in the future for an old man you have made very happy.
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Rebecca Merritt
April 16, 2025
My husband’s family has been using this shop for 3 generations! We get all of our jewelry and watches maintained here but we also designed my engagement and wedding band here. I wasn’t apart of the entire process but can fully vouch for the final results and express how well this business has taken care of us over the years. We won’t go anywhere else!
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Flinn Hackett
April 10, 2025
The Gem Lab and Paul Cassarino are wonderful! They are professional and Customer service is excellent.
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Annalise Pepper
April 5, 2025
We had an amazing experience with Amy Derks and the rest of the team at the Gem Lab! Amy is very knowledgeable and helped us pick out the best possible rings. Everyone was incredibly friendly and kind. As an LGBTQ couple, we felt extremely welcomed and would recommend the Gem Lab to anyone we know. Thank you!!
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Lindsay Mcarthur
April 4, 2025
I travel to Rochester each and every time I need repair, polishing and new jewelry. This team has recreated treasured pieces with the utmost attention, care and class. Thank you for sharing so many great memories with me and my family.
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Liz Timm
March 27, 2025
Friendly, knowledgeable, honest and professional staff. Great inventory, custom options and more. Why go anywhere else